In a move that underscores the unforeseen circumstances surrounding live events, WWE announced not only the removal of LA Knight from the SmackDown lineup but also extended ticket refunds to fans.
Knight, who was initially set to feature prominently in SmackDown, had to bow out after a positive COVID-19 test. Reports from Fightful highlighted that Knight was slated to join forces with John Cena in the evening’s main event, a segment that still went ahead, albeit without Knight’s participation. Consequently, a dark match featuring Cena/Knight versus the Street Profits was also canceled.
Dave Meltzer, in the Wrestling Observer’s Daily Update, brought attention to WWE’s decision to offer refunds following the announcement of Knight’s absence. This move is particularly noteworthy considering WWE’s usual practice of not publicly addressing such changes unless they involve top-tier wrestlers like Roman Reigns or Seth Rollins. Meltzer interprets this as an indication of WWE’s high regard for Knight.
Moreover, WWE took the unusual step of notifying media outlets about Knight’s withdrawal from SmackDown. Whether this reflects a change in policy, especially in light of Endeavor’s recent acquisition of the company, remains unconfirmed.
This incident reflects WWE’s commitment to fan satisfaction and transparency, particularly when dealing with changes that impact the viewing experience. It remains to be seen if this approach will be a continuing trend in the company’s future dealings.